GOOD IN THE ROOM. BETTER IN THE FIELD.
ACE needs curious strategists, exacting producers, calm field leaders, and people who care how a guest experiences the smallest operational choice.
Make the live work livable.
Tell the truth early, especially about scope and risk.
Treat field teams as skilled interpreters, not uniforms.
Design access, breaks, handoffs, and closing with intent.
State what the evidence cannot prove.
ROLE BLUEPRINTS.
01Senior Experiential Producer
New York, NY / Hybrid / Full-time
Senior Experiential Producer
New York, NY / Hybrid / Full-time
Lead public-facing activations from feasibility through reconciliation, with equal command of schedules, vendors, field teams, and guest experience.
Illustrative salary range: $105,000–$128,000 plus benefits.
- — Build production plans covering permitting, fabrication, logistics, staffing, safety, accessibility, and strike.
- — Own budgets and change controls while making tradeoffs visible to creative and client teams.
- — Lead site surveys, vendor briefings, technical rehearsals, and live escalation.
- — Convert field reporting into specific operating improvements across shifts and markets.
02Experience Strategist
New York, NY / Hybrid / Full-time
Experience Strategist
New York, NY / Hybrid / Full-time
Turn audience behavior, cultural context, and commercial objectives into sharp briefs and participation-led experience propositions.
Illustrative salary range: $82,000–$98,000 plus benefits.
- — Plan and conduct interviews, observation, desk research, and competitive experience audits.
- — Write briefs that define the audience tension, desired behavior, and role of face-to-face interaction.
- — Partner with creative and data teams on mechanics, messaging, and measurement hypotheses.
- — Join field visits and convert live observations into recommendations clients can act on.
03Field Training Manager
New York metropolitan area / Field-based / Full-time
Field Training Manager
New York metropolitan area / Field-based / Full-time
Build and deliver scenario-based training that helps ambassadors tell the story accurately, respond with judgment, and protect the guest experience.
Illustrative salary range: $78,000–$92,000 plus benefits.
- — Translate campaign strategy into practical learning objectives, role-plays, and certification checks.
- — Facilitate virtual and in-person training for New York and multi-market teams.
- — Coach field leaders on observation, feedback, attendance, and conduct standards.
- — Review guest feedback and quality scores to improve future recruiting and training.
04Activation Analyst
New York, NY / Hybrid / Full-time
Activation Analyst
New York, NY / Hybrid / Full-time
Create field-ready measurement plans and decision-focused reporting that distinguishes exposure from participation and qualified action.
Illustrative salary range: $72,000–$88,000 plus benefits.
- — Define event taxonomies, data dictionaries, QA checks, and market-level reporting templates.
- — Combine interaction logs, survey responses, lead events, conversion data, and producer notes.
- — Monitor live dashboards and flag operational changes that could improve quality or throughput.
- — Build post-program narratives that state limitations as clearly as outcomes.
These roles are fictional examples for the relaunch concept, not confirmed vacancies. The site does not collect candidate data.