The Repair Window
London, Toronto, and New York
Street-facing repair studios make the useful work visible, then teach one fix guests can repeat at home.
Concept image / not client workGive a fictional home-goods brand a credible global circularity story without turning repair into a distant corporate promise.
Audience / Urban renters and first-home buyers balancing durability, limited storage, and the cost of replacement.
Local repair specialists work in an open window on eligible lamps, stools, and small storage pieces brought by appointment.
Every hour includes a fifteen-minute clinic on one universal skill: tightening joints, replacing a cord, patching veneer, or choosing safe hardware.
A material passport shows what was repaired, what was replaced, and how to extend the item's next service interval.
The global framework stays consistent while each city commissions local repair talent and adapts accepted items to local regulations.
TARGET, NOT RESULT.
These figures show how the concept could be measured. They are planning targets, not historical performance.
Illustrative three-city target
Illustrative audited target
Illustrative matched-market target
